If inquiries are not reaching you

Check your account messages first. Submitted inquiries are saved before we try to send an email alert, so an email delivery failure does not remove the inquiry from your account.

Check your alert preferences and spam folder. Business email alerts can be grouped or switched off; your account messages remain available. Customer confirmations, security and billing emails are separate.

If a message is missing or an expected alert has not arrived, tell us so we can investigate. A shop link records clicks, not purchases; order alerts require a connected ordering provider.