Support
Talk to a person.
No ticket numbers, no chatbot, no "your request has entered the queue".
Our phone number and support address will appear here. Until they do, this site is not ready to be shown to anyone — see About.
Already a customer
Most things are faster from your account.
Sign in to see who's contacted you through your site, check your visitors, manage your billing, or ask for a change to the site itself. There's no password — we email you a link.
Changes
How to ask for one.
Tell us what you want changed, in your own words. You don't need to be precise, and you don't need to know what anything is called. "The green is wrong" and "we're shut on Mondays now" are both perfectly good instructions.
Routine changes — hours, photos, prices, staff, services, wording — are included in your monthly and don't cost extra however often you ask. Larger work is quoted first, and we tell you which it is before we start.
Straight answers
Common questions.
My site is down.
Call us. That's the one thing worth interrupting us for.
I'm not getting messages from my contact form.
Check your account first — every message is recorded there whether or not the email reached you, so nothing is ever lost. Then tell us, because that means something's wrong on our end.
I want to move to someone else.
Tell us and we'll hand over your domain and your site files. No exit fee, no argument, no retention call.
Someone contacted me claiming to be you.
We only ever email from our own domain, and we will never ask you for a password or card number by email or phone. If something looks wrong, call the number on this page and check.