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How long a change takes

Straightforward updates can be prepared quickly, but a prepared preview is not a published change. You review the preview and change summary, then approve publication on the website.

Ask and most things are answered on the spot. Anything that needs a person comes back within one business day. That is a response time, not a guarantee that every request can be finished in one business day. Larger work is quoted first.

Your account shows whether a change is waiting for your review, being published, or needs our attention. We confirm when the updated website is live.

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